Consumer Rights2 Comments

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The Consumer Guarantees Act outlines what a consumer in New Zealand can expect when they buy or service from a business. It also provides a business with certain guidelines on what they must provide to their customers.

If a product or service does not meet one of these guarantees, a consumer can get a remedy from the business/service provider.

Here’s one useful infographic that shows how a consumer in New Zealand can get their complaints addressed.

Consumer RIghts in New Zealand Infographic

2 Comments on this article

  • Tom Van Meurs January 19, 2019

    We have a dispute with our builder regarding foundations on which we were not informed at all.
    We like some info on the right to be informed prior to laying the foundations.


  • Tom Van Meurs January 19, 2019

    wrong reply. I have not said this before. Unable to send question


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