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It has become very easy for mobile companies to take buyers for the ride and here’s one instance when the courts take a strong stand.

A consumer forum in Dehradun has directed Micromax Informatics – a mobile phone manufacturing company – to refund the purchase cost of a phone, along with a fine and litigation expenses, to a customer for providing “deficient” after-sale service and failing to repair the device. Full Story Here

Lesson: If you have a problem with your phone, don’t hesitate to file a complaint.

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