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Good news ladies and gentlemen!

One of our friends who was also cheated by Country Vocations (aka Country Club) has won a court case. The news was reported by The Hindu.

The District Consumer Disputes Redressal Forum-ll, Hyderabad, on June 9 directed Country Vacations to pay Rs. 1,20,000 along with 9 per cent interest on it from the date of the order till date of realisation to a customer. The order was passed by the forum based on a complaint from one Jayashree Ganguly, a resident of Begumpet, who filed a petition stating that Country Vacations — a division of Country Club (India) Ltd — had offered her a lifetime membership for a fee of Rs.1,30,000 in 2012. Full report here

Please share your stories as well in the comment box.

 

2 Comments on this article

  • I.Kabeer May 4, 2017

    We were sold Country Club Membership by Mr Ashwani Tyagi (Country Club Manager) and Ms Sugandha Yadav (Holiday Consultant) on behalf of Country Club at Centre Stage Mall, 2nd Floor, Office No. 44-45, Sector-18, Noida on 26th Mar 2017 (late night) by doing fraud. Debit Card transaction of INR 1,65,000 was carried out by Mr Ashwani Tyagi in this regard.
    Mr Ashwani and Ms Sugandha has cheated and manipulated us in selling Country Club membership by making false written commitments.Even though membership services and features which were committed by Mr Ashwani, Country Club Manager are in written and duly signed by him. However, they are not getting honored now. A strict action needs to be taken against the Merchant for cheating 100’s of customers in selling fake membership benefits like this. Mr Ashwani first quickly got the Debit card swiped even without getting the other needed formalities and paper work completed. Mr Ashwani and Ms Sugandha tricked me (Mrs Farha Kabeer) in signing the Agreement by hurrying me and not giving me an opportunity to go through the Agreement. He took advantage of my circumstances as I was in a hurry as my son was getting boared and annoying me to hurry up to move that time. Mr Ashwani also cheated us by filling the AMC amount only after getting the Approval form signed by us. Since the Debit card transaction happened at the time when the Country Club office was closing, around 9.32 PM we were not allowed to go through the agreement and documents. Even they didn’t provide the copy of agreement to us even we asked for it and they said that it will reach our address by post. I talked to Mr Ashwani and other Country Club customer care executives very next morning to book our trip to Andaman as we discussed by the time of selling membership.
    They have showed us the Andaman property while selling the membership.But he denied that we don’t have any property in Andaman and we have to choose another destination in India.
    They offered a Free Gift Voucher that is Three Return Air Tickets, All Meals and 6n7d anywhere in India.
    Following written false commitments duly signed by Mr Ashwani Tyagi (Country Club Manager) were made as part of Country Club Membership offer. These are contradictory and not in accordance with the actual agreement he tricked us to sign :-
    1> No Annual Maintenance Charges (AMC) for Lifetime
    2> Complimentary 3 Return Air Tickets including all Meal Voucher for a 6n7d in India
    3> Complimentary 3 weeks stay in India and 1 week in Asia
    4> INR 30000 free passes for Beauty Salon
    5> INR 10000 food vouchers for free
    6> Guaranteed booking confirmation if booking done in 15 days – 30 days in advance under this special and exclusive Vacation ownership scheme
    7> Free access to all Clubs, Fitness center and Country Club Events for 10 years

    Please help us in resolving the dispute and arrange for complete refund of our money. Thanking you in anticipation.
    9810103944

    Reply

    • Gate Keeper May 4, 2017

      Hi, sorry to hear about your issue. By the way when did they cheated you? Was it few days back? What bank is your bank.

      Reply

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